Jan 9, 2017

PPL's Rude Day

The letter from PPL stated that my service would be interrupted on January 5th for six hours, to make improvements or repairs to our lines.   I assumed that they had discovered damaged wires or equipment,  and that the repair was necessary, to avoid an impending outage.  After noticing a string of  contractor tree trimming trucks,  I made some inquires.   Although it only 25 degrees outside,  my electric was being turned off for routine tree maintenance, that wasn't done earlier in the season.  How inconsiderate is that?

Although, I live in a neighborhood with many trees,  in the all years that I've lived here, they have never before cut the power to trim the trees.  It is not a densely populated area,  so I suppose we didn't rate much consideration.  Save for this blog, perhaps there were no other complaints.  Most of the residents probably have no idea that the outage was for such an arbitrary reason.  They might even think that PPL had their back, with some pro-active repair. Their taped message after the power was restored at 3:15 pm, stated that the cause of the outage was equipment maintenance, and that 137 customers were affected.   In addition to being unnecessarily inconvenienced for almost a full day,  they will consume extra energy bringing their house back to temperature.  Those  residents with electric heat or heat pumps, will have to pay a premium for their discomfort. They will have to tip their abuser.

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